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Frequently Asked Questions

INDIPIK MASTER FREQUENTLY ASKED QUESTIONS

Comprehensive B2B Operations, Pricing, Format Licensing & Compliance Knowledge Base

OFFICIAL PLATFORM POLICY SUMMARY (UPDATED V3.0)

  • 100% Commercial Clearance: All Indipik photography carries executed Model & Property Releases. Editorial-only licensing has been fully removed.
  • 100% Advance Payment Mandate: All purchases, campaign packs, and retainers require 100% advance clearance prior to downloading or account activation. Deferred 15/30-day credit terms are eliminated.
  • Format-Based Licensing Scope: Simple 2-category licensing — Digital Scope (₹3,499) vs. Full Commercial Scope (₹6,999). Zero resolution taxes; full camera-resolution JPEG provided upfront.
  • Agency Governance: Mandatory Declared End-Client selection at checkout with portable brand certificates.
  • Anti-AI & Anti-Scraping Protection: Strict prohibition against AI model training, scraping, or machine learning evaluation.

SECTION 1: PLATFORM IDENTITY & CULTURAL POSITIONING

1.1 What is Indipik?

Indipik is a specialized B2B digital media platform providing authentic, commercially licensable, field-shot photographs representing regional, rural, semi-urban, and everyday India. Built specifically for advertising agencies, corporate marketing teams, publishers, development organizations (NGOs), and corporate communications teams, Indipik delivers hyper-accurate cultural and regional imagery.

1.2 How does Indipik differ from global stock platforms like Shutterstock, Getty Images, or iStock?

Global platforms rely heavily on generic, translated stock assets that lack authentic regional Indian context. Indipik provides deep regional accuracy covering state-specific agriculture, crop growth stages (Kharif/Rabi), local occupations, rural fintech, Self-Help Groups (SHGs), and authentic regional attire captured directly in real field settings.

1.3 How does Indipik compare with ImagesBazaar?

While ImagesBazaar utilizes traditional, friction-heavy resolution pricing (charging ₹8,000 for web up to ₹32,000+ for large print files), Indipik eliminates pixel-size taxes entirely. Every Indipik download delivers the highest camera resolution JPEG upfront under a simple format choice: Digital Scope or Full Commercial Scope. Additionally, Indipik offers human-assisted brief curation ('Brief-to-Board') with a 2–4 hour SLA and flexible team subscriptions with credit rollover.

1.4 Are Indipik images real photographs or AI-generated visuals?

Indipik's entire 50,000+ library consists exclusively of real, model-released, field-shot human photography captured across various states of India. Indipik maintains a strict policy against accepting synthetic or AI-generated imagery into its creative library.

1.5 Are all photographs candid or staged lifestyle shots?

Indipik features both naturally documented field scenes and professionally planned lifestyle photography featuring real models, families, and workers. Staged photographs depict realistic cultural situations without claiming the model personally holds the specific occupation or medical condition portrayed.

SECTION 2: SEARCH, DISCOVERY & 'BRIEF-TO-BOARD' CURATION

2.1 How granular is Indipik's search taxonomy?

Indipik allows users to search and filter content using regional marketing parameters, including State/Region, Crop & Crop Growth Stage, Farmer Landholding Scale, Industry Vertical (Agri-Fintech, BFSI, Healthcare, Livelihoods, Retail), Demographic/Age, Orientation (Horizontal, Vertical, Square), and Copy-Space Availability (Left, Right, Top).

2.2 What if I cannot find the exact image required for my creative campaign?

You can submit your exact requirements through our 'Share Your Brief' / Assisted Image Search service. Simply specify your target state, crop stage, occupation, demographic, orientation, and deadline. Indipik's regional curation team will handpick 15–30 matching assets and deliver a watermarked selection board to your account dashboard within 2 to 4 hours.

2.3 Is human-assisted image research free?

Basic assisted search and board curation are provided free of charge to verified business and advertising agency account holders. Priority fast-turnaround research is included as a standard feature in Multi-Channel Pro and Enterprise Agency retainer subscriptions.

2.4 Can Indipik organize custom photography assignments if an asset is missing from the library?

Yes. If your campaign requires a specific niche setup not covered in our 50,000+ library, Indipik's production unit can organize custom regional shoots, specific model casting, or semi-exclusive shoot collections.

2.5 Can I download watermarked comps for client pitches and mood boards?

Yes. Registered business users can download high-resolution watermarked preview comps or share interactive board links for client pitch decks, draft designs, and internal mood boards. Watermarked previews cannot be published or used in live commercial campaigns.

SECTION 3: TECHNICAL SPECIFICATIONS & FILE QUALITY

3.1 What file format and pixel resolution will I receive upon licensing?

You will always receive the highest available full-resolution JPEG file captured by professional camera sensors. Exact pixel dimensions and uncompressed file sizes are displayed on the image detail page prior to licensing.

3.2 Does Indipik charge extra for print-ready or high-megapixel files?

No. Indipik does not use resolution-based or megapixel pricing. One licensed download provides access to the full-resolution master file, which your production team can resize or crop freely for your permitted media channels.

3.3 Why does Indipik differentiate between Digital and Full Commercial licensing?

Our pricing reflects media usage scope rather than technical pixel dimensions. The Digital Scope covers online channels (websites, mobile apps, social media, and digital display ads), while the Full Commercial Scope covers high-impact offline media (print ads, billboards, outdoor OOH, retail POS, packaging, and corporate reports) in addition to all digital rights.

3.4 Is every Indipik photograph suitable for large-format billboards and outdoor displays?

Yes, the vast majority of assets are captured on high-resolution professional full-frame cameras suitable for large-format print and billboard production. Technical specifications should be verified with your print production vendor prior to final output.

3.5 Can I crop, color-correct, or edit a licensed image?

Yes. You may crop, resize, adjust color balance, remove backgrounds, add text overlays, and combine images into composite campaign designs. However, edits must not create defamatory, deceptive, or offensive representations of depicted models.

SECTION 4: PRICING, CAMPAIGN PACKS & MONTHLY RETAINERS

4.1 What are the Single Image On-Demand rates?

Single asset licenses are available on-demand for immediate campaign execution:

  • Digital Scope (Single Image): ₹3,499 per image (+ 18% GST) — Full resolution included.
  • Full Commercial Scope (Single Image): ₹6,999 per image (+ 18% GST) — Full resolution included.
4.2 What Campaign Pack options are available?

Campaign Packs provide prepaid asset pools for specific project lifecycles without monthly recurring commitments:

  • 5-Image Digital Pack: ₹15,999 (+ 18% GST) — Effective ₹3,200/img (Valid 6 Months).
  • 10-Image Digital Pack: ₹28,999 (+ 18% GST) — Effective ₹2,900/img (Valid 12 Months).
  • 5-Image Commercial Pack: ₹29,999 (+ 18% GST) — Effective ₹6,000/img (Valid 6 Months).
  • 10-Image Commercial Pack: ₹54,999 (+ 18% GST) — Effective ₹5,250/img (Valid 12 Months).
4.3 What are the Monthly Retainer Subscription plans?

Monthly retainers deliver our lowest per-image rates, team seat access, credit rollover, and human brief curation:

  • Digital Starter Retainer: ₹15,000 / month (+ 18% GST) — Includes 6 Digital Downloads/month (Effective ₹2,500/img), 2 User Seats, and 90-Day Credit Rollover.
  • Multi-Channel Pro Retainer: ₹45,000 / month (+ 18% GST) — Includes 10 Commercial Downloads/month (or 20 Digital Flex Credits; Effective ₹4,500/comm), 5 User Seats, 90-Day Credit Rollover, and Priority 'Brief-to-Board' Curation.
  • Enterprise Agency Retainer: ₹90,000 / month (+ 18% GST) — Includes 25 Commercial Downloads/month (or 50 Digital Flex Credits; Effective ₹3,600/comm), 10 User Seats, 180-Day Credit Rollover, Dedicated Account Manager, and Multi-Client Tagging Governance.
4.4 How does unused credit rollover work on subscriptions?

Unused monthly download credits roll over automatically as long as your subscription remains continuously active. Digital Starter and Multi-Channel Pro plans support rollover for up to 90 days, while Enterprise Agency plans support rollover for up to 180 days.

4.5 Do subscription plans renew automatically?

Yes, monthly retainers renew automatically at the start of each billing cycle upon advance clearance. Subscriptions can be managed or cancelled through your account dashboard at least 7 days prior to the renewal date.

SECTION 5: 100% ADVANCE PAYMENT SYSTEM & TAX COMPLIANCE

5.1 What is Indipik's payment policy?

Indipik operates strictly under a 100% Advance Payment System. All single image downloads, campaign packs, and monthly retainer subscriptions require complete payment clearance upfront prior to asset downloading, credit allocation, or subscription account activation. Post-dated credit terms (such as 15-day or 30-day deferred invoices) are not supported.

5.2 What payment methods are accepted on the platform?

Payments can be made online via credit cards, debit cards, Net Banking, and UPI through our PCI-DSS compliant Axis Bank payment gateway. For corporate accounts, direct NEFT/RTGS bank transfers are accepted against advance proforma invoices.

5.3 Are listed prices inclusive of Goods and Services Tax (GST)?

No. Listed prices are exclusive of statutory taxes. Applicable GST at 18% is added at checkout, and an official GST tax invoice is issued immediately upon payment clearance.

5.4 Can corporate subscribers deduct Tax Deducted at Source (TDS)?

Yes. Eligible corporate subscribers deducting statutory TDS under Section 194J or applicable provisions of the Income Tax Act, 1961, may remit the net amount after TDS deduction, provided that Form 16A TDS certificates are submitted to Indipik within 60 days following the end of the relevant financial quarter.

SECTION 6: TEAM SEATS, AGENCY & END-CLIENT GOVERNANCE

6.1 How many team members can access a subscription account?

Authorized team seat allocations depend on your plan level: Digital Starter includes 2 seats, Multi-Channel Pro includes 5 seats, and Enterprise Agency includes 10 seats. Each team member must maintain an individual login credential. Shared logins or credential-sharing outside authorized users is strictly prohibited.

6.2 Can advertising agencies license images on behalf of client brands?

Yes. Advertising agencies and creative consultancies can license assets on behalf of third-party clients by entering the Declared End-Client Name at checkout or download. The official Licence Certificate is issued directly in the end-client's legal name.

6.3 Can an agency use one licensed image across multiple client brands?

No. A Standard Commercial Licence covers one legal entity or one declared end-client. Utilizing the same visual asset for a different, unrelated client brand requires a separate licensed download.

6.4 Can an agency provide raw master files to a client?

Raw image files may only be provided to the declared client or production vendors solely as necessary to complete the licensed campaign execution. Raw files cannot be distributed as standalone reusable visual assets.

6.5 What happens to licensed images if a client switches creative agencies?

Because the commercial licence is registered in the legal name of the Declared End-Client, the brand retains perpetual rights to continue utilizing the published campaign visuals even if they change creative agencies.

SECTION 7: 100% COMMERCIAL CLEARANCE & NO EDITORIAL SCOPE

7.1 Does Indipik offer Editorial-Only images?

No. Indipik offers exclusively 100% commercially cleared, model-released, and property-released photography suitable for commercial advertising, marketing, packaging, print, and corporate brand communication. Editorial-only licensing constraints have been completely eliminated from our platform.

7.2 What is a Model Release and are Indipik models cleared?

A Model Release is a legally binding contract wherein the depicted individual grants permission for commercial licensing and publication. Every commercial asset featuring identifiable human subjects on Indipik carries a signed, legally valid Model Release.

7.3 Can subscribers receive copies of physical model releases?

Indipik can provide written confirmation of release execution for legal compliance audits. Personal contact details and personal identification within physical release forms are redacted to protect model privacy under data protection laws.

SECTION 8: PROHIBITED USES, SENSITIVE DEFAMATION & ANTI-AI SAFETY

8.1 Can Indipik assets be used to train AI or Machine Learning models?

No, strictly prohibited. Indipik assets may not be scraped, bulk-downloaded, ingested, or utilized to train, fine-tune, or evaluate generative AI models, computer vision software, facial recognition systems, or machine learning algorithms without an express, separate written Enterprise agreement. Unauthorized AI ingestion incurs liquidated damages of ₹25,000,000 per violation.

8.2 What campaign uses are strictly prohibited on Indipik?

Subscribers may not:

  • 1. Resell, share, sub-license, gift, or redistribute raw image files as standalone stock.
  • 2. Register any Indipik photograph as a trademark, service mark, or commercial logo.
  • 3. Use images in illegal, pornographic, fraudulent, or defamatory campaigns.
  • 4. Falsely claim a depicted model personally uses, endorses, or advocates for a commercial product, political party, or religious cause.
8.3 What special rules apply to sensitive medical or social depictions?

Subscribers must not imply that an identifiable model personally suffers from a severe disease, physical disability, mental health condition, substance addiction, or criminal history unless accompanied by a prominent notice stating that the depiction is for illustrative purposes only.

8.4 What protections apply to photography featuring children?

Imagery featuring minors is strictly cleared for respectful, age-appropriate commercial, educational, and social welfare communication. Images of children must never be used in adult-oriented, degrading, or harmful campaign contexts.

SECTION 9: EXTENDED LICENSING, MERCHANDISE & EXCLUSIVITY

9.1 When is an Extended Licence required?

An Extended Licence is required for:

  • Commercial Product Packaging & Container Labels.
  • Physical Retail Merchandise for resale (e.g., T-shirts, calendars, mugs, print-on-demand items).
  • Commercial Broadcast TV, Feature Films, Cinema Ads, or OTT Program Sequences.
9.2 Can I secure Category or Regional Market Exclusivity (Market Lock)?

Yes. Indipik offers Market Lock agreements that restrict future licensing of a specific image within defined state geographies, industry sectors, or time periods (e.g., 1-year Agri-Fintech lock in Punjab). Market locks do not invalidate previously issued standard licences.

9.3 Does an Extended Licence or Market Lock transfer copyright?

No. Standard, Extended, and Exclusive Market Lock agreements grant usage rights; copyright remains fully vested in Indipik or its contributing photographers. Full copyright buyouts require a separate written agreement.

SECTION 10: REFUNDS, CANCELLATIONS & FILE REPLACEMENTS

10.1 Are digital image purchases refundable?

Because digital assets are delivered immediately upon payment clearance, purchases are non-refundable once downloaded.

10.2 Under what circumstances is a replacement credit or refund issued?

Indipik will issue a replacement credit, technical correction, or refund in cases of:

  • Verified duplicate billing charges.
  • Technical file corruption preventing uncompressed opening.
  • Material discrepancy between website preview metadata and delivered file.
10.3 Can I exchange an image if my client rejects the creative selection?

No. Client rejection or changes in creative preference do not qualify for a refund or replacement. Watermarked preview comps should be utilized to secure client approval prior to licensing.

SECTION 11: LEGAL INDEMNITY, COPYRIGHT & JURISDICTION

11.1 Who owns the copyright to Indipik assets?

Copyright remains fully vested in Indipik or its contributing professional photographers. Purchasing a licence grants commercial usage rights but does not transfer copyright ownership.

11.2 What legal protection does Indipik provide against third-party copyright claims?

Properly licensed content used in strict accordance with our agreement is backed by legal indemnification covering copyright infringement and model release claims up to contractual liability caps.

11.3 What court jurisdiction governs Indipik legal agreements?

Indipik contracts are governed by the laws of India. Unresolved commercial disputes are subject to binding sole-arbitration under the Arbitration and Conciliation Act, 1996, seated exclusively in Indore, Madhya Pradesh.

SECTION 12: FOR CONTRIBUTORS & REGIONAL PHOTOGRAPHERS

12.1 How can regional photographers sell images on Indipik?

Photographers can apply through our Contributor Portal (indipik.com/contributor/login). Once onboarded and identity-verified, contributors can upload high-resolution regional imagery for editorial and commercial review.

12.2 Is contributor submission exclusive or non-exclusive?

Indipik operates on a non-exclusive contributor model. Photographers retain copyright ownership and can license their imagery elsewhere while earning royalties on Indipik downloads.

12.3 What are the model release requirements for contributor submissions?

Any photograph depicting identifiable individuals must be accompanied by a valid, signed Indipik Model Release. Submissions featuring minors require parent/guardian signatures.

SUMMARY REFERENCE MATRIX: PRICING & LICENSING ARCHITECTURE

Buying MechanismDigital Scope (Web/Social)Full Commercial Scope (Print/OOH)Key Features & Perks
Single On-Demand₹3,499 / image₹6,999 / imageFull camera-res included; 100% advance clearance.
5-Image Campaign Pack₹15,999 (₹3,200/img)₹29,999 (₹6,000/img)Valid 6 months; prepaid asset pool; 100% advance.
10-Image Campaign Pack₹28,999 (₹2,900/img)₹54,999 (₹5,250/img)Valid 12 months; prepaid asset pool; 100% advance.
Starter Retainer (Monthly)₹15,000 / mo (6 imgs)—2 User Seats; 90-Day Credit Rollover; 100% advance.
Multi-Channel Pro RetainerFlex Credit option₹45,000 / mo (10 comm)5 User Seats; 90-Day Rollover; Priority Brief-to-Board.
Enterprise Agency RetainerFlex Credit option₹90,000 / mo (25 comm)10 User Seats; 180-Day Rollover; Dedicated Manager & Tagging.